Privacy
Reply Ticket is a single-purpose tool with no accounts and no dashboard, so there is very little to keep. This page lists all of it.
Review text and generated replies
The review you paste is sent to Anthropic’s API to produce a reply, and is held in memory only for as long as that request takes. Neither the review nor the reply is written to a database, a log line, or an analytics event. Closing the tab is enough to lose them — there is no history to go back to, by design.
Anthropic processes the text as a subprocessor under its own privacy policy. Do not paste anything into the review box that you would not put in a public reply.
What is stored
- Free-usage counters
A count of how many of the 3 daily free replies have been used, keyed on a one-way hash of your IP address and on a random id in a cookie. The address itself is never written down, and the counters expire at midnight UTC. - Customer record
If you buy a credit pack: your email address, your remaining credit balance, and the date the record was created. - Credit ledger
One line per purchase and per reply spent, so a balance can be explained. Lines record the amount and the time, never the review or the reply. - Generation metadata
For each reply generated: the tone chosen, the number of characters in the review, the time, and the customer id if there was one. Kept for 30 days to spot abuse. The text itself is not part of this.
Cookies
Two, both first-party and neither used for advertising. A random device id that meters the free daily allowance, and — only after a purchase — a signed session cookie that unlocks your credits on this browser. The session cookie contains your customer id and a signature, never your balance.
Vercel Web Analytics records page views for this site and sets no cookie, which is why there is no consent banner. It counts two custom events: a reply being generated, tagged with the tone, and a click on a checkout button. Neither carries anything you typed.
Third parties
- Anthropic
Generates the reply from the review text, as described above. - Vercel
Hosts the app and provides the analytics described above. - Stripe
Handles checkout and holds the payment details. Card numbers never reach this app; it receives only a confirmation that a session was paid, the amount, and the email address you gave Stripe. - Resend
Delivers restore-link emails to the address on your customer record.
Deleting your data
Free-usage counters delete themselves at midnight UTC, and generation metadata after 30 days; neither is tied to a name. To remove a customer record and its ledger, ask tadclements@gmail.com. Deleting the record forfeits any unused credits.
See also the terms.